Stakeholder Engagement

In the course of transformation to sustainable development, ASUS not only creates the best profit for the investors but also takes the influence from related stakeholders into its decision-making process. The shifting of the gravity of operation from shareholders and stock price may affect short-term profit, but the inclusion of the opinions from stakeholders in different domains will help to depict a clear vision, which helps to ascertain the social role that ASUS should play and hence to pursue a distinctive strategy for tackling the challenges ASUS confronts. We hope that we could create our competitiveness and long-term profit through corporate differentiation and will bring about common prosperity and sustainability for ASUS and the society as a whole.


ASUS referred to the “Defining materiality” issued by GRI & ROECOSAM to identify material topics. We selected those that could bring potential risks to our sustainable development or significant impacts to ASUS. It helped to effectively allocate resources and plan short, medium and long-term sustainable strategies. At the same time, during the stakeholder engagement, we could respond to the concerns of stakeholders about ASUS and focus on our activities on corporate social responsibility.


We refer to the method recommended by AA1000 Stakeholder Engagement Standard 2015 to establish a quantitative evaluation method to screen out relevant stakeholders, including employees, customers, business partners, shareholders/investment agencies, government agencies, communities and media, based on five attributes: Dependency, Responsibility, Influence, Diverse Perspectives, and Tension. We ensure our stakeholders could communicate with us through various channel which we use to respond to the expectations of stakeholders.

We collected topics from the GRI standards, the United Nations Sustainable Development Goals (SDGs), and significant sustainability assessments, compared the actions of outstanding cooperates, industrial peers and cross-industry representative companies, and selected topics of concern defined via the stakeholder engagement. At the end we came up with 17 sustainability topics for our FY2019 reports.


In order to prioritize the material topics, we quantified material topics into 2 types of impact level: the level of stakeholder interest and the level of impact, and located them in the materiality matrix. There were total of 526 questionnaires from 7 groups of stakeholders. The level of impact of the topics was evaluated by the chief sustainability officer and the designated personnel from sustainability unit using the following 3 principles:

  • Social and environmental impacts: what impact ASUS has on related issues
  • Economic impacts: whether the issue may have a significant impact on ASUS
  • Impact level: the scope of possible impacts due to ASUS actions in relation to governance, environment, and society

After going through the analysis of the above procedures and reviewed by the corporate sustainability unit and senior managers, we determined the materiality matrix for 2019, and the material topics were prioritized as short-, medium- and long-term goals including:

  • Climate Action
  • Circular Economy and Product Stewardship
  • Innovative Products and Services
  • Responsible Manufacturing
  • Sustainable Value Creation

At the same time, we voluntarily disclosed the relevant management approaches and achievements on topics where either stakeholders had higher interests or they had greater impacts on ASUS sustainable operation.

Validation and Review

Please see Appendix B: GRI Content Index in the Corporate Sustainability Report for further information on the strategy, targets and management approach of each material topics.

CSR Online Survey

From 2009, ASUS has established Corporate Social Responsibility Online Survey, looking for more interaction with our stakeholders. We welcomes and invites all our stakeholders to engage with our Corporate Social Responsibility issues more in depth. We appreciate your voice and will base on the priority to response to the inquiries or concerns through our Corporate Sustainability Report.

Please download the survey from the following link: CSR Stakeholders' Survey and send it to

Your feedback is very valuable to ASUS. Should you have any comment, you could send them in.