Engagement and Communication Program

To enhance suppliers' awareness of sustainability issues and the ability in responding to risks, ASUS organizes supply chain conferences and training for suppliers on a regular basis to convey our management requirements and strengthen the partnership with the supply chain.

Due to the COVID-19 pandemic in 2021, all supply chain conferences were held online. According to the findings of audits in 2021, we held two forums - human rights and carbon reduction in 2022. We invited key suppliers and OEMs participate and also the third-party experts to give keynote speeches on international human rights laws and regulations, carbon management trends, and challenges speeches. The suppliers actively participated in the forums this year and more than 90% of the participants believed that the forums facilitated more comprehensive communication of issues and provided sufficient time for participants to exchange ideas on core issues. We delivered the records of the forum to suppliers via eNews so that suppliers that have not attended can obtain key information and expand communication.

Besides, we organized quarterly support meetings to help suppliers improve audit deficiencies. We invited qualified RBA auditors from impartial third-party institutions to analyze the causes of deficiencies and share best-practice cases in the industry to increase the suppliers' management awareness and help suppliers implement improvements.

In addition to online meetings, we also established WeChat groups with suppliers to facilitate real-time communication. The supplier conference and training have benefited more than 4,423 person-times and in more than 690 hours:



Sustainable Management Evaluation

ASUS uses its branding influence and sustainable procurement to require the supply chain to work with ASUS to achieve Sustainability Goals, enhancing the performance relevant to sustainability. We will award or punish the supplier according to their level of performance, including:

  • Establish a supplier classification system: we actively implement annual risk identification on suppliers for all tiers, and the risk categories are management system, labor employment, environmental impact, and product liability. We carry out different levels of management approaches according to the level of risk. Through the supplier classification system, we encourage suppliers to invest resources in sustainable issues and continue to improve the performance.
  • The results on audit and annual survey will be included in the QBR which will be provided to the sales management team as an important reference of order allocation and evaluation on further partnership. We would decrease the amount of orders for bad suppliers when increase for good ones.

Online Courses

To encourage our suppliers to receive ISO certification and be familiar with the RBA Code of Conduct, we prepare online courses (in Chinese) available at Online Learning. The courses include:

Through various promotions, courses have been viewed more than 340 times. We will continue to produce more online learning resources to help strengthen supplier sustainability management.