Circular Economy Model
Takeback Service
AMERICAS
ASUS believes in providing eco-friendly, free-of-charge and easy-to-use solutions to our customers to recycle the old ASUS products.
Since 2006, ASUS has established the recycling program to provide free and convenient recycling service in Northern America. We cooperate with recyclers possess the capability to comply with high international electronics recycling standards, such as e-Steward or Responsible Recycling (R2) , to protect our environment, ensure worker safety, and comply with global environmental laws. Following you can find more about our recycling program.
ASUS supports the concept of producer responsibility for electronics and readily complies with and supports all policies at the state and provincial level calling for producer takeback of electronic equipment. As well, ASUS is in support of nations enacting and enforcing laws that halt the export of toxic electronic wastes (including non-working and untested products) to developing nations, in violation of international law. In June, 2011, the U.S. bill H.R. 2284/S1270, the Responsible Electronics Recycling Act, was introduced, and we would like to declare that ASUS is in support of this bill.
Data Sanitization
ASUS will not accept any responsibility or obligation of confidentiality for the security of any data contained in/on the equipment handed over. Prior to sending the equipment to our recycling partner for recycling, customer is advised to back up and remove all data from the computers.
In order to wipe out the data from the computers, we recommend using the free data-wiping program, Darik's Boot and Nuke for floppy disks and USB flash drives, and cleaning up the data according to the workflows:
United Statess
To Residential (B2C) Customers:
If you would like to dispose your old ASUS products, we welcome you to recycle them through our free recycling service in the following steps and we ensure that your old ASUS products will be properly handled and disposed:
For the residents in specific states, please find more information in the following table.
To Institutional (B2B) Users:
ASUS believes in providing our institutional customers with easy-to-use solutions to recycle your ASUS-brand products for free. As well, we can arrange for recycling of other-brand (non-ASUS) electronic products for your convenience at a reasonable charge. ASUS understands the institutional customers will likely be recycling multiple items at once and as such, ASUS wants to make the recycling process for these larger shipments as streamlined as possible. Please contact ERI’s Toll-Free directly at 1-800-ERI-DIRECT (374-3473).
For battery and packaging materials, you may also visit the links below to find a local recycling center near your place:
Canada
For the province with IPR (Individual Producer Responsibility)regulation, please find more information in the following table.
Mexico
Secretariat of the environment of Mexico City released NADF-019-AMBT-2018, a standard for electrical and electronic waste management on October 19, 2020. The standard clearly set criteria and specifications on recycling and treatment of electrical and electronic waste. ASUS Mexico work with certified 3rd party and provide free recycling program for devices to be disposed.
Recycling Devices: the following end of life products of ASUS brand
Please fill the request form to start recycling.
For any further assistance, Please contact Asus Holding Mexico S.A de C.V. via Call Us | Official Support | ASUS Global or on-line form.