North America

Product Recycling Service

NORTH AMERICA

ASUS has established the recycling program in Northern America and work with an e-Steward/R2 certified recycler to provide free recycling service since 2006. If you have old products needed for recycling or are interested in how our recycling partner handles the old products, please CLICK HERE for more information.

ASUS supports the concept of producer responsibility for electronics and readily complies with and supports all policies at the state and provincial level calling for producer takeback of electronic equipment. As well, ASUS is in support of nations enacting and enforcing laws that halt the export of toxic electronic wastes (including non-working and untested products) to developing nations, in violation of international law. In June, 2011, the U.S. bill H.R. 2284/S1270, the Responsible Electronics Recycling Act, was introduced, and we would like to declare that ASUS is in support of this bill.

Data Sanitization

Prior to sending the equipment to our recycling partner, customer is advised to remove all data from the computers before sending it in for recycling. ASUS will not accept any responsibility or obligation of confidentiality for the security of any data contained in/on the equipment handed over.  Please see below for instruction on how to wipe out the data from the computers:

  • Use free data-wiping program to clean up the data:
    If you want to keep the hard drive usable but totally erased, use the free erasing program - Darik’s Boot and Nuke (DBAN). Here you can download the version that runs off floppy disks and USB flash drives.  There are two work flows for using DBAN:

    1) When the program loads, you can type "autonuke" and press Enter; or
    2) Hit Enter at the start-up screen, and the Interactive mode will let you select specific hard drives or partitions to be shredded. Use the space bar and up-arrow and down-arrow keys to navigate and select from shredding algorithm options, and press F10 to start the process.

    We advice to perform the program for at least 2 times.

[United States]

To Residential (B2C) Customers:
ASUS believes in providing no-cost, easy-to-use solutions to our customers to recycle your ASUS-brand products for free. ASUS works with recycling vendors with the highest standards for protecting our environment, ensuring worker safety, and complying with global environmental laws. Our commitment to recycling our old equipment grows out of our work to protect the environment in many ways.

If you have any ASUS products you no longer need, you could recycle them through the following steps:

  1. Visit the website of ASUS's recycling partner, and select "ASUS" for "Manufacturer/Brand" on the online form.
  2. Fill out or select relevant information , such as Zip code, Product type, Model information and Weight, and then submit the form
  3. Once step #2 is completed, you will be prompted to enter your address, in order to generate a Shipping label. Enter the name, address, phone and email from which the ASUS product will be shipped.
  4. Package the old ASUS equipment in a box, attach the shipping label, and drop it off at the nearest UPS location.

For further information on the recycling service in the United States, please contact ERI's Toll-Free number directly at 1-800-ERI-DIRECT (374-3473).

  • For customers recycling in California:
    Customers who would like to recycle their ASUS products in California should visit here for further information.
    Para Espanol
  • For customers recycling in Maine:
    We encourage all of our customers to recycle their used electronics. All waste computer monitors, portable computers, digital picture frames, televisions, portable DVD players, desktop printers, and video game consoles generated by households and business customers in Maine must be recycled. Please contact your local municipality for information about how and where to recycle your e-waste in your area. For more information about Maine’s electronic waste law, please visit the Maine Department of Environmental Protection website at http://www.maine.gov/dep/rwm/ewaste/index.htm.
  • For customers recycling in Maryland:
    Maryland Statewide Electronics Recycling Program became effective on October 1, 2007. We provide free recycling service, including packaging if requested, for ASUS-brand products to both residential and institutional users.  Please visit the online form if you have old products needed for recycling. For more information about Maryland’s electronic waste law, please visit the Maryland Department of the Environment (MDE) at http://www.mde.state.md.us/eCycling.
  • For customers recycling in Michigan:
    Michigan Electronic Waste Takeback Program was established in 2008 as part of a law promoting electronic waste recycling. We provide free recycling service, including packaging if requested, for ASUS-brand products to both residential and institutional users.  Please visit the online form if you have old products needed for recycling. For more information about Michigan’s electronic waste law, please visit the Michigan Department of Environmental Quality (DEQ) at http://www.michigan.gov/deqewaste.
  • For customers recycling in New Jersey:
    We provide free recycling service for ASUS-brand products. If you are customers in New Jersey and have old ASUS products needed for recycling, please visit the link or call the Toll-Free number 1-800-374-3473. For more information about New Jersey electronic waste program, please visit the New Jersey Department of Environmental Protection at http://www.nj.gov/dep/dshw/recycling/.
  • For customers recycling in New York:
    New York State electronics recycling begins on April 1, 2011. The New York State Department of Environmental Conservation requires all manufacturers to provide the free recycling service of their covered electronic devices, such as computers, computer peripherals, small electronic equipment, small-scale servers, monitors, and televisions, to their customers in New York State. Please visit the link or call the toll-free number 877-781-4030 if you are customers in New York State and have old ASUS products needed for recycling. For more information about New York State electronic waste law, please visit the New York State Department of Environmental Conservation at http://www.dec.ny.gov/chemical/66872.html.
  • For customers recycling in Virginia:
    Virginia Computer Recovery and Recycling Act (2008) went effective on July 1, 2009. The ACT requires electronic manufacturers to provide the free takeback service to residential consumers in Virginia. ASUS assures that covered electronic devices returned to our electronics recycling partner, ERI, meets the requirements of all applicable laws, as required in Virginia’s laws. Click here to view the report. For more information about the ACT, please visit the Virginia Department of Environmental Quality website at http://www.deq.virginia.gov/ecycling/.

To Institutional (B2B) Users:
ASUS believes in providing our institutional customers with easy-to-use solutions to recycle your ASUS-brand products for free. As well, we can arrange for recycling of other-brand (non-ASUS) electronic products for your convenience at a reasonable charge. ASUS understands the institutional customers will likely be recycling multiple items at once and as such, ASUS wants to make the recycling process for these larger shipments as streamlined as possible. Please contact ERI Toll-Free directly at 1-800-ERI-DIRECT (374-3473).

For battery and packaging materials, you may also visit the links below to find a local recycling center near your place:

  • For battery recycling:
    The batteries used to power your portable ASUS products contain hazardous materials. While they pose no risk to you during normal use, they should never be disposed with other wastes. ASUS is the Licensee of Call2Recycle, which is administered by the Rechargeable Battery Recycling Corporation (RBRC). If you have batteries for recycling, please call the toll-free 1-877-723-1297 which allows consumers to locate a recycling site near your location, or visit the webpage for more information.
  • For cardboard and other paper-based materials:
    Click HERE for more links to city and state recycling centers throughout the United States.
  • For foam packaging material:
    US regional recycling centers for extruded polystyrene (EPS) foam packaging can be found by Click HERE to the Alliance of Foam Packaging Recyclers.

[Canada]

To Institutional (B2B) Users:
ASUS believes in providing our institutional customers with easy-to-use solutions to recycle your ASUS-brand products for free. As well, we can arrange for recycling of other-brand (non-ASUS) electronic products for your convenience at a reasonable charge. ASUS understands the institutional customers will likely be recycling multiple items at once and as such, ASUS wants to make the recycling process for these larger shipments as streamlined as possible. Please contact ERI Toll-Free directly at 1-800-ERI-DIRECT (374-3473).

For battery and packaging materials, you may also visit the links below to find a local recycling center near your place:

  • For battery recycling:
    The batteries used to power your portable ASUS products contain hazardous materials. While they pose no risk to you during normal use, they should never be disposed with other wastes. ASUS is the Licensee of Call2Recycle, which is administered by the Rechargeable Battery Recycling Corporation (RBRC). If you have batteries for recycling, please call the toll-free 1-877-723-1297 which allows consumers to locate a recycling site near your location, or visit the webpage for more information.
  • For cardboard and other paper-based materials:
    To find recycling centers in Canada, click here and click on the link for your province or locale.
  • For foam packaging material:
    To find places to recycle EPS foam packaging in Canada, click here to reach the Environmental and Plastics Industry Council of Canada.